Our Guarantee

You’re protected!

Order your tickets online and feel safe knowing your order is protected by our secure checkout and 100% ticket guarantee. As a customer of TicketHurry, your ticket orders are completely guaranteed. Here is how TicketHurry protects you…

We offer a 100% Money Back Guarantee!

TicketHurry is 100% committed to being your trusted source for tickets to sports & entertainment events worldwide. We want you to feel safe and secure every time you buy tickets from TicketHurry knowing that every single ticket purchase comes with our worry-free guarantee. That means that your tickets will:

  • Always be in time for the event.
  • Always be authentic and valid for entry.
  • Always be refunded if the event is canceled & not rescheduled.
  • Always be what you ordered or better—or your money back!

TicketHurry safeguards your entire transaction from fraud and other dangers with our worry-free guarantee! We value your business and loyalty, and are here to ensure your ticket buying experience is fun and as best as it can possibly be.  From beginning to end, we protect your transaction from fraud using the industry’s largest ticket inventory and a SSL secure website.

Our guarantee to you:

We offer a 100% Money Back Guarantee if:

–          Your order is accepted by, but not delivered by the seller;
–          Your order is accepted by, but shipped too late by the seller for the tickets to arrive in time for the event;
–          You were denied entry because of the tickets or invalid tickets were provided by the seller.*

We also offer a 100% Money Back Guarantee if your event is cancelled entirely with no rescheduled date.**

*Verifiable proof must be provided by the venue in written letter format.  Written or stamped “voids” do not constitute verifiable proof.

**100% refund for a cancelled event excludes shipping.

If you have any questions or concerns, please contact us.